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Documentation Index

Fetch the complete documentation index at: https://test-8862363a-tembo-enforce-user-limit-10-with-override.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Tembo uses subscription plans with credits so you can match usage to your team’s needs.

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Plans

  • Free ($0/month): 10 credits per week, up to 10 users
  • Pro ($60/month): 100 credits per month with overage billing, up to 10 users
  • Max ($200/month): 400 credits per month with overage billing, up to 10 users
  • Enterprise (custom pricing): custom credits and unlimited users
Paid plans include overage billing so your work can continue after you use your monthly plan credits. You can set a maximum overage limit to control spend. On Free, sessions pause when credits are exhausted until your weekly refresh, an upgrade, or an additional credit purchase.

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User limits

Free, Pro, and Max organizations can have up to 10 users. Enterprise organizations have unlimited users. If your organization needs a temporary or ad hoc exception, contact support. Tembo can apply an organization-level seat limit override without changing your public plan.

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How credits work

Credits are consumed when Tembo analyzes code and creates pull requests.
  • Complex sessions can use more credits: consumption depends on token usage, which varies by session complexity
  • Simple sessions generally use fewer credits: straightforward fixes usually consume fewer tokens
  • Included monthly credits expire each billing cycle
  • Unused included monthly credits do not roll over

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What consumes credits

Credits are used for:
  • Creating pull requests from assigned issues (Linear, Jira, Slack)
  • Fixing production errors from Sentry
  • Optimizing database queries and indexes
  • Processing pull request feedback through the Feedback Loop

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Credit refunds

You may receive automatic refunds in some cases:
  • Failed sessions: if Tembo cannot complete a session because of an internal error
  • Duplicate issues: if the same issue is queued more than once
  • Invalid inputs: if a session fails due to missing access or configuration problems

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Usage and monitoring

You can track credit usage in the Billing dashboard.

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Buying additional credits

  • Free plan: upgrade to Pro or Max for overages, or buy credit packs
  • Pro and Max: overage billing is automatic after included credits are used
  • All plans: credit packs can be purchased from Billing settings and do not expire
To change plans, open Billing settings.

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Auto-reload

Auto-reload buys credits when your balance drops below a threshold so sessions can keep running.

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Set up auto-reload

  1. Go to Billing settings
  2. Add a payment method if needed
  3. Configure your threshold, target balance, and monthly limit
  4. Turn on auto-reload

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Notes

  • You cannot remove a payment method while auto-reload is enabled
  • Monthly limits cap automatic purchases
  • You can still buy credits manually at any time

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Troubleshooting

Auto-reload is not running: confirm your payment method is valid, your balance is below threshold, your monthly limit is not reached, and auto-reload is enabled. You cannot remove your payment method: disable auto-reload first. Payment failed: confirm the card is valid and has available funds. Credits did not appear immediately: billing updates can take a few minutes. Need help? Contact hi@tembo.io.

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Enterprise pricing

If you need custom pricing, reach out to support@tembo.io for:
  • Custom credit allocations
  • Volume pricing
  • Dedicated support
  • Flexible billing options